FAQ

<span class="number">1.</span> When and where was OnDeck incorporated?
<span class="number">2.</span> Where is OnDeck headquartered?
<span class="number">3.</span> When did OnDeck become a public company?
<span class="number">4.</span> On what stock exchange does OnDeck common stock trade and what is its ticker symbol?
<span class="number">5.</span> What is the CUSIP number for OnDeck common stock?
<span class="number">6.</span> Who is the transfer agent and registrar for OnDeck common stock and what do they do?
<span class="number">7.</span> What if I hold my OnDeck common stock through an entity other than Computershare?
<span class="number">8.</span> Does OnDeck issue physical share certificates for its common stock?
<span class="number">9.</span> Does OnDeck have a direct stock purchase program for its public stockholders?
<span class="number">10.</span> How can I purchase shares of OnDeck common stock?
<span class="number">11.</span> Does OnDeck pay common stock dividends?
<span class="number">12.</span> Who is the independent registered public accounting firm for OnDeck?
<span class="number">13.</span> When does OnDeck's fiscal year end?
<span class="number">14.</span> When will OnDeck make earnings announcements?
<span class="number">15.</span> Where can I find information that OnDeck files with the Securities and Exchange Commission?
<span class="number">16.</span> Where can I find the corporate governance materials for OnDeck?
<span class="number">17.</span> How can I get a copy of the OnDeck annual report once it becomes available?
<span class="number">18.</span> When and where will OnDeck hold its Annual Stockholders’ Meeting?
<span class="number">19.</span> Can I receive email alerts with news, important developments and other information concerning OnDeck?
<span class="number">20.</span> Who can I contact with other investor relations questions?

1. When and where was OnDeck incorporated?

OnDeck was incorporated in May 2006 in Delaware.

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2. Where is OnDeck headquartered?

OnDeck is headquartered in New York, New York.

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3. When did OnDeck become a public company?

OnDeck began trading on the New York Stock Exchange on December 17, 2014.

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4. On what stock exchange does OnDeck common stock trade and what is its ticker symbol?

OnDeck common stock trades on The New York Stock Exchange under the ticker symbol “ONDK.”

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5. What is the CUSIP number for OnDeck common stock?

The CUSIP number for OnDeck common stock is 682163100.

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6. Who is the transfer agent and registrar for OnDeck common stock and what do they do?

The transfer agent and registrar for OnDeck common stock is Computershare Trust Company, N.A., or Computershare. Computershare maintains the official record of stock ownership by registered stockholders, meaning those stockholders whose accounts are maintained in their own name directly with Computershare.

If you are a registered stockholder and need assistance with your account, please contact Computershare. Computershare can assist you with transferring, selling and other inquiries related to your new shares of OnDeck common stock.

Registered stockholders can also access their Computershare accounts via the Internet at www-us.computershare.com/investor to view share balance, current market value, historical stock prices and frequently asked questions and to download and print forms.

Stockholders holding their shares of OnDeck common stock through an entity other than Computershare should refer to the next question.

Transfer Agent Contact Information

Website address
www-us.computershare.com/investor

Telephone inquiries
1-800-736-3001 (US, Canada, Puerto Rico)
1-781-575-3100 (non-US)

Written inquiries
By mail:
Computershare
P.O. Box 30170
College Station, TX 77842-3170
By overnight delivery:
Computershare
211 Quality Circle, Suite 210
College Station, TX 77845

Email inquiries
web.queries@computershare.com

Shareholder Online Inquiries
www-us.computershare.com/investor

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7. What if I hold my OnDeck common stock through an entity other than Computershare?

If you hold your OnDeck common stock through an entity other than Computershare, such as a stock broker, securities dealer or other financial institution, contact your stock broker, securities dealer or other financial institution, and not Computershare, for assistance regarding your account.

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8. Does OnDeck issue physical share certificates for its common stock?

No. OnDeck does not issue physical share certificates for its common stock. Instead, all shares of OnDeck common stock are issued to investors in registered form only though a book entry system currently maintained by Computershare.

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9. Does OnDeck have a direct stock purchase program for its public stockholders?

No. OnDeck does not currently have a direct stock purchase program for its public stockholders. However, OnDeck does have a stock purchase plan for its employees.

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10. How can I purchase shares of OnDeck common stock?

Shares of OnDeck common stock can be purchased through stock brokers, securities dealers, financial institutions and financial advisors.

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11. Does OnDeck pay common stock dividends?

No. OnDeck has never declared or paid common stock cash dividends. OnDeck currently intends to retain available funds and any future earnings for use in its business and does not anticipate paying common stock cash dividends in the foreseeable future.

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12. Who is the independent registered public accounting firm for OnDeck?

Ernst & Young is the independent registered public accounting firm for OnDeck.

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13. When does OnDeck's fiscal year end?

OnDeck's fiscal year ends December 31 of each year.

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14. When will OnDeck make earnings announcements?

OnDeck will announce the date of planned quarterly earnings calls and provide related audio and webcast details by press release and by updates to the Investor Relations page of the OnDeck website.

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15. Where can I find information that OnDeck files with the Securities and Exchange Commission?

You can find the information that OnDeck files with the Securities and Exchange Commission on the Investors Relations page of the OnDeck website at investors.ondeck.com and on the website maintained by the Securities and Exchange Commission at www.sec.gov.

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16. Where can I find the corporate governance materials for OnDeck?

You can find corporate governance materials on the Investors Relations page of the OnDeck website at investors.ondeck.com.

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17. How can I get a copy of the OnDeck annual report once it becomes available?

You may request a copy of the annual report by signing up for email alerts at investors.ondeck.com or contacting Kathryn Miller, Director, Investor Relations at ir@ondeck.com or 303-630-9906.

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18. When and where will OnDeck hold its Annual Stockholders’ Meeting?

The date and location of the Annual Stockholders’ Meeting is expected to be announced in March or April. Proxy materials for the Annual Stockholders Meeting will be made available to stockholders of record either via hard copy or electronically for those stockholders who have elected to receive materials online.

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19. Can I receive email alerts with news, important developments and other information concerning OnDeck?

Yes. You can register to receive email alerts with news, important developments and other information about OnDeck by signing up for Email Alerts on the Investor Relations page of the OnDeck investors.ondeck.com.

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20. Who can I contact with other investor relations questions?

Please contact Kathryn Miller, Director, Investor Relations at ir@ondeck.com or (303) 630-9906.

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Contact

Kathryn Miller
Director, Investor Relations
1400 Broadway New York, NY 10018
(303) 630-9906

ir@ondeck.com

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